Help center
Short guides to each part of the app, written for center staff. Find the screen you're on, or search for what you need.
Getting started
Signing in, finding your way around, and setting up who can see what.
Getting around the app
Where everything lives in the sidebar, and what the menu badges mean.
ReadSigning in and security
Center codes, family sign-in, two-factor codes and automatic sign-out.
ReadRoles: who can do what
What Admin and Nurse can see, and how to choose what everyone else can open.
ReadImporting participants
Bring in a whole roster from a spreadsheet instead of adding people one by one.
Read
Daily work
Running the floor, keeping charts current, and planning the day.
The Participants floor
Attendance, meals, rides and activities, recorded right on each card.
ReadThe participant chart
The chart tabs, clinical forms, and send-out links for families and physicians.
ReadActivities, meals, personal care and photos
The activity calendar, meal plans, personal care requests and the day's photos.
ReadReports
Daily reports, clinical forms, the DSS invoice and the monthly participant report.
Read
Families and enrollment
From the first inquiry to keeping families up to date.
Admin and account
Staff, settings, billing, and how your records are kept safe.
Can't find it?
Send us a note and we'll help. If something isn't working, check the system status first.